Terms of Service

Welcome to AirSkill! By accessing and using our website, services, or making a purchase, you agree to comply with these Terms of Service. Please read them carefully to understand your rights and obligations while using our site.

1. Acceptance of Terms

By using our website or services, you accept these Terms of Service and our Privacy Policy. If you do not agree, please do not use our site.

2. Our Services

We offer access to various products and services on our website, including bookings for experiences and services facilitated by a secure online payment system through Stripe. Additionally, users may submit inquiries or sign up as potential customers to learn more about our offerings. We regret but are not able to serve customers in the following countries, Brazil, Russia, India, China, South Africa, Iran, Egypt, Ethiopia, and the United Arab Emirates.

3. Payment and Bookings

Our booking and payment system is powered by Stripe, a secure payment provider. By making a purchase on our site:

• Secure Payment Processing: Payments are processed through Stripe, and your payment information is handled securely. We do not store your payment information directly.
• Booking Confirmation: Upon completing a booking, you will receive a confirmation email with the relevant details of your purchase.
• Refunds and Cancellations: Refund and cancellation policies for each product or service are handled on a case by case basis on merit by our team and you.

4. Lead and Customer Management

We use Pipedrive to manage leads and customer inquiries. By contacting us or signing up for information:

• Communication: You agree to be contacted by our team regarding inquiries, products, or services you have expressed interest in. You can opt out of communication at any time by contacting us at [contact email].
• Data Usage: Your information will be handled according to our Privacy Policy, and we take appropriate measures to protect your data.

5. Privacy and Data Protection

We prioritize your privacy and handle data responsibly, as outlined in our Privacy Policy. We use Fathom Analytics, a privacy-first analytics tool that does not use cookies or collect personally identifiable information. Fathom provides us with aggregated data on website performance to help us improve our services.

User Expectations:

• No Tracking of Personal Information: We do not track individual browsing activity, and your information is handled with respect for your privacy.
• Data Security: Your personal data is handled securely, and we work with trusted third-party providers (Stripe and Pipedrive) that are committed to data protection standards.

6. Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of [Your Company Name] or its content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without prior written permission.

7. Limitations of Liability

While we strive to provide a safe, secure, and high-quality experience, we are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or services, including but not limited to data loss, unauthorized access, or service interruptions. This limitation applies even if we have been advised of the possibility of such damages.

8. User Responsibilities

By using our website, you agree to:

• Use our services only for lawful purposes.
• Refrain from attempting to disrupt the operation of our website or bypass any security measures.
• Provide accurate information when making purchases or inquiries.

9. Changes to Terms of Service

We may update these Terms of Service from time to time to reflect changes in our practices, technology, or legal requirements. Changes will be posted on this page, and continued use of our website constitutes acceptance of any updates.

10. Contact Information

If you have questions regarding these Terms of Service, our policies, or need assistance with a booking, please contact us at info@airskill.io.