Privacy Policy

At Anarky Labs (the company behind AirSkill and AirHUD), we are committed to safeguarding your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or use our services. By using our site and services, you agree to the practices outlined in this policy.

We take data security seriously and follow best practices to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our partners also implement industry-standard security measures to protect the data processed on our behalf.

According to the General Data Protection Regulation, the personal data controller of a register is obligated to inform the register’s data subjects in a clear manner. This statement fulfills this informing obligation.

1. Personal data controller

Anarky Labs Oy (FI31228403) Lapinlahdenkatu 16 00180 Helsinki

Contact information in matters related to personal data files: Antti Hyttinen / antti.hyttinen@anarkylabs.com

2. Data subjects

Customers and potential customers.

3. Purpose of use of personal data

Use of personal data is based on customer relationship, contract relationship, consent of data subject, or other legitimate reason.

Personal data can be used for fulfilling contract liabilities or services and for other communication with data subject, in customer service, marketing communication, business planning, product development, sending newsletters and other announcements, developing website and webshop user experience, targeting marketing, and for conducting market research and other research and analysis.

4. Personal data recorded in the register

The register can contain for example the following information:

• name
• address
• e-mail
• phone number
• company name
• job title
• purchase history
• other information received from data subject / customer

5. The data subject’s rights

The data subject has the following rights, and requests for their use should be sent to info@anarkylabs.com

5.1 Right to access data

The data subject may check the data we have recorded.

5.2 Right to rectification

The data subject may request the rectification of inaccurate or incomplete personal data.

5.3 Right to object

The data subject may object to the processing of personal data if the data subject feels that personal data has been processed unlawfully.

5.4 Right to forbid direct marketing

The data subject has the right to forbid the use of personal data for direct marketing.

5.5 Right to deletion

The data subject has the right to request the deletion of data if personal data processing is not necessary. We will handle the request for deletion and proceed to either delete the data or state a justified reason for not being able to delete the data.

It should be noted that the controller may have legal or other rights to not delete the requested data. The controller is obligated to preserve accounting materials for the duration (10 years) set out in the Accounting Act (Chapter 2, Section 10). For this reason, materials related to accounting cannot be deleted before that term has expired.

5.6 Withdrawing consent

If the processing of personal data is only based on the data subject’s consent and not for instance on a customer relationship or membership, the data subject may withdraw consent.

5.7 The data subject may complain of the decision to the Data Protection Supervisor

The data subject has the right to demand us to restrict the processing of controversial data until the matter is solved.

5.8 Right to complain

The data subject has the right to complain to the Data Protection Supervisor if the data subject feels that we are violating the effective data protection regulation when processing personal data.

Contact information of the data protection supervisor: https://tietosuoja.fi/en/

6. Regular information sources

Customer information is regularly obtained for example from data subject during customer interaction in the data controller’s business activity, for example over the phone, social media, website and webshop, and in customer meetings and events.

7. Regular disclosure of data

We use third-party services to process and store information that may contain personal information. However, third parties are purely processors of personal data who have the right to process such data only to the extent required by the agreed services.

Website Analytics (Fathom Analytics)

To better understand website performance and user interactions, we use Fathom Analytics:

• Data Collected: Fathom collects aggregated, non-identifiable data, such as the number of visitors, page views, and referral sources. No cookies are used, and no personally identifiable information is collected.
• Purpose: We analyze this data to improve our website and services without tracking individual users.
• Privacy Assurance: Fathom Analytics respects user privacy by design, ensuring that your browsing behavior remains anonymous.

Payment Processing Engine (Stripe)

To process payments, we use Stripe as our secure payment gateway provider. When you make a payment through our website:

• Data Collected: Stripe may collect your name, billing address, payment information, and email address. We do not store your payment information directly on our servers
• Purpose: This data is used solely to process payments securely.
• Data Security: Stripe complies with PCI-DSS (Payment Card Industry Data Security Standard) and employs strict security measures to protect your payment details.

Lead and Customer Management (Pipedrive)

We use Pipedrive as our Customer Relationship Management (CRM) tool to manage leads and customer relationships:

• Data Collected: This may include your name, email address, phone number, and any information voluntarily provided by you for communication purposes.
• Purpose: We use this information to respond to inquiries, manage leads, track interactions, and provide better customer service.
• Data Security: Pipedrive is committed to data protection and implements security measures to safeguard your personal information.

Software License Management (Keygen)

We use Keygen.sh to manage our users’ software license information securely:

• Data Collected: Email address, user name, organization name, license key.
• Purpose: Management of license credentials required for logging into our software.
• Data Security: Extensive encryption of data and connections. More details available here: https://keygen.sh/privacy/

8. Duration of processing

We retain personal data no longer than necessary for the described purposes in this notice and/or as required or permitted under applicable laws, to the extent technically possible.

9. Personal data processors

The controller and its employees process personal data. We may also outsource the processing of personal data partly to a third party, in which case we will guarantee with contractual arrangements that personal data is processed in compliance with valid data protection legislation and otherwise appropriately.

10. Transferring data outside the EU

Principally personal data is not transferred outside the EU or the EEA.

If personal data is transferred outside the EU and the EEA, we will safeguard a sufficient level of personal data protection by e.g. agreeing on matters related to the confidentiality and processing of personal data in compliance with legislation.

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except when required by law, or as necessary to fulfill the purposes outlined above. Trusted third parties who assist in operating our website, conducting our business, or providing our services (such as Stripe and Pipedrive) may access your data, but they are required to keep your information confidential and use it only for the intended purpose.

11. Updates to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and we encourage you to review it regularly.