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Privacy Policy

How we handle personal information

Last Updated : 10.05.2021

At Anarky Labs (the company behind AirSkill), we are committed to safeguarding your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or use our services. By using our site and services, you agree to the practices outlined in this policy.

1. Data Collection and Usage

We collect and process personal data in the following ways:

Booking Engine (Powered by Stripe)

To process bookings and payments, we use Stripe as our secure payment gateway provider. When you make a booking through our site:

  • Data Collected: Stripe may collect your name, billing address, payment information, and email address. We do not store your payment information directly on our servers
  • Purpose: This data is used solely to facilitate the booking, confirm your reservation, and process payments securely.
  • Data Security: Stripe complies with PCI-DSS (Payment Card Industry Data Security Standard) and employs strict security measures to protect your payment details.

Lead and Customer Management (Pipedrive)

We use Pipedrive as our Customer Relationship Management (CRM) tool to manage leads and customer relationships:

  • Data Collected: This may include your name, email address, phone number, and any information voluntarily provided by you for communication purposes.
  • Purpose: We use this information to respond to inquiries, manage leads, track interactions, and provide better customer service.
  • Data Security: Pipedrive is committed to data protection and implements security measures to safeguard your personal information.

Website Analytics (Fathom Analytics)

To better understand website performance and user interactions, we use Fathom Analytics:

  • Data Collected: Fathom collects aggregated, non-identifiable data, such as the number of visitors, page views, and referral sources. No cookies are used, and no personally identifiable information is collected.
  • Purpose: We analyze this data to improve our website and services without tracking individual users.
  • Privacy Assurance: Fathom Analytics respects user privacy by design, ensuring that your browsing behavior remains anonymous.

2. Data Security

We take data security seriously and follow best practices to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our partners (Stripe, Pipedrive, and Fathom) also implement industry-standard security measures to protect the data processed on our behalf.

3. Data Sharing

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except when required by law or as necessary to fulfill the purposes outlined above. Trusted third parties who assist in operating our website, conducting our business, or providing our services (such as Stripe and Pipedrive) may access your data, but they are required to keep your information confidential and use it only for the intended purpose.

4. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete the personal data we hold about you.
  • Withdraw consent to data processing where consent is the basis of processing.
  • Request restriction of processing or object to processing under certain circumstances.

To exercise these rights, please contact us at info@airskill.io.

5. Data Retention

We retain your personal data only as long as necessary for the purposes stated in this Privacy Policy or as required by law. Once this period expires, data is securely deleted or anonymized.

6. Updates to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we encourage you to review it regularly.

Contact Us

If you have questions or concerns about this Privacy Policy, our data practices, or how your information is handled, please contact us at info@airskill.io. Or reach out to us via our online form here